The Future of Loyalty: User-Driven Experience
DateJune 1, 2014
TagsConsumer Behavior | Consumerism | Loyalty | Loyalty Marketing | Marketing | SEO
If you walked into a restaurant but had no control over what you could order, would you go back to that restaurant? What if you turned on your television but could only watch what someone else decided you could watch? How would you like it if you couldn’t customize your phone at all – you could only use the apps and functions your carrier deemed acceptable?